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Security has been a crucial part of the business environment. Small and large communities alike rely heavily on trained security personnel to protect their homes, businesses, and public buildings. They rely on security guards to patrol their property to deter criminal activity, to lock and unlock secured gates, to operate surveillance cameras, and to do a variety of other tasks.
From public places to construction sites and from financial institutions to private corporations, security guards play a crucial role in a wide variety of locations. Security guard roles and responsibility plays a key role in determining overall success. But what if your security guard doesn’t fully understand what exactly is expected from them?
Security guards are expected to be vigilant, alert and possess exceptional analytical abilities and stamina to carry out their duties. While the nature of duties and responsibilities may differ from location to location, there are a few common duties that are common for most work environments. By ensuring that your guards fully comprehend these important attributes of their job, they’ll be better equipped to create a safe environment for everyone at the facility.
#1 Securing the Premise | Security guards are frequently assigned to serve as the first line of defence for businesses and homes against any illegal activity or external threat. Unlike police officers, who use offensive tactics like apprehending criminals or detaining assailants after an incident has occurred, security guards use preventative measures to deter crime and keep everyone safe.
There are multiple layers involved in securing the property. These include:
#2 Patrolling the property | Security patrols make sure personnel and premises are safe by regularly making the rounds to prevent damage, burglary, and other unexpected occurrences. They assess on the spot if something looks out of place.
#3 Monitoring the premises | Security officers use gadgets like CCTVs, video surveillance equipment’s to monitor and observe the environment they are protecting. If the situation calls for it, the officers can start investigating or call for additional help.
#4 Controlling access | Security guards make sure only the authorized people gain access to the office premises, warehouses, event sites and other important locations. They keep a check on the entry and exit to control the access for employees, visitors, and outside contractors.
#5 Inspections | Security guards are primarily in charge of inspecting buildings and ensuring that all doors and access points are properly locked and secured.
#6 Proper log management | From a security point of view, logs should serve as a red flag when something unusual is happening. Maintaining proper logs and reviewing them regularly could help identify malicious attacks on your security system.
#7 Securing Personnel | It is another role of a security officer. With the rise in criminal activities across the world, VIPs, celebrities and other HNIs face life threats. So, they need security personnel to safeguard them and their families with a customized security plan.
#8 Protecting Assets | Security guards plays an essential role in securing the loss of valuable company resources. Businesses across all industries hire the services of security guards to help protect their valuables. The assets of a company are critical to its functionality and success because the unexpected loss of company assets can cause setbacks that have a significant impact on its bottom line.
#9 Reporting and Observation | Reporting is an important aspect of any guard’s job. A security guard is expected to make daily observations and report them under established protocols. Typically, this will entail informing the manager, reporting to a supervisor, or calling authorities or emergency services as needed.
#10 Incident Handling | In emergencies and times of crisis, security guards provide leadership and direction. When security guards are unable to handle a situation, it is their responsibility to contact the appropriate authorities as soon as possible and request additional assistance. They are also responsible for reporting irregularities such as property damage, theft, or any other common occurrence. In the event of a security incident, they serve as a knowledgeable resource and point of contact for authorities.
#11 Communication | Being a security guard entails more than just going around and making sure everything is safe and secure. Communication is an essential component of the job. When it comes to protecting a building, personnel, or valuable items, it is in everyone’s best interest for security guards to always communicate effectively and efficiently.
#12 Damage Reduction | Security guards are also skilled at assessing threats and recommending solutions to protect people and property from potential threats. If employees violate a security protocol, security services can investigate the situation and recommend additional safeguards to help avoid trouble. They must be able to predict events and act quickly to avoid crises. This will necessitate a keen sense of smell and a focused mind.
#13 Traffic Management | They also control traffic by ensuring that safety procedures are followed consistently. They also investigate traffic accidents and assist drivers as needed. They can also be used to create boundaries around specific areas.
#14 Crowd Management | Security officers are frequently used in crowd control or parking supervision at major events such as conventions, conferences, and even celebrations. They make certain that these places and events remain orderly and free of chaos, which could endanger lives or property.
Being a security officer comes with a lot of responsibility. That is why proper security training is critical to ensure that even the most basic responsibilities are not overlooked.
Shergroup offers professionally trained and experienced security guards when you need guarding for your site. We carry out the risk assessment for your site determining the security needs and preparing or updating your current security plan. Once this is done, we will send out a formal proposal along with
our quotation confirming the number of guards needed to maintain proper security at your property.
As per your instructions our operations team carefully selects the guards which are right for your site. Site-specific training is given before the deployment of guards on our App so that officers can store all their observations and patrol log details into a database. This database is available for our clients to see with all the detailed information down to individual incidents and patrol stops.
Information is emailed to our clients daily at their preferred time. We also create Site Summaries of data from this data to show our 100% (or as near as we can achieve that) to the site instructions.
Call us on 0845 890 9200 for a confidential conversation about what you need to upgrade your security operation today. One of our Business Solutions Advisors will be discussing how we can help you upgrade your site.
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Last updated | 19 July 2023
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