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Client Experiences

We have a strong customer-centric approach that ensures a stable and long-term relationship with our clients and a significant portion of our revenue comes from repeat and referential business. Take a look at what our clients have to say about us.

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John Hoyle profile picture
John Hoyle
September 28, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jackie Morgan and the team did a fantastic job in taking me through the debt recovery process from liaising with the court to following up with the other party. The full amount has been recovered with minimal fuss and with great communication from Jackie and the team at Shergroup. I would highly recommend Shergroup to anyone looking for professional and structured debt recovery.
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Nicki Farmer profile picture
Nicki Farmer
September 17, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Shergroup have been instrumental in helping our company collect several overdue debts. Their team is professional, responsive, and extremely helpful throughout the entire process. We have been very pleased with the results and the excellent level of service they provide. A special thanks to Raz Dadabhoy for all your help :-)
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Ace profile picture
Ace
September 17, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Really good experience with Shergroup. Raz was professional, helpful and easy to deal with throughout, kept me updated and made the whole process straightforward. Communication was clear and everything was handled efficiently. Would happily use Shergroup again and recommend them to anyone needing a reliable enforcement service. Thanks again to Raz and the team.
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F B profile picture
F B
September 17, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Shergroup were the High Court Enforcement Officers instructed, via Collect My Debt, to enforce a Writ of Control on our behalf. The judgment was for a tenancy deposit our former landlord had illegally failed to protect in a deposit scheme and then only partly returned; the court awarded us around £5,900. Where Shergroup were reasonable was the attendances themselves. Their Interim Report, once we finally obtained it, was detailed and professionally written, and the agents did recover a £1,250 part-payment at one visit. The issue is everything around that. Across the Writ's 12-month life there were four attendances in total — September 2025, January 2026, March 2026 and June 2026 — with long gaps in between and no proactive explanation of the strategy or timeline. After the first address returned no answer, it took until January for a second visit, and the trace to a new address was something we had to request and pay for separately. Communication was the real failure. Emails went unanswered for extended periods, calls were not returned, and we were left to chase repeatedly for any status. That £1,250 part-payment is the clearest example: it was collected, but we were not told. We only learned of it by demanding a written report and reading it in the visit notes. When money is recovered on a client's behalf, the client should be told, and told when they will receive it — not left to find out by accident. The debtor obtained a stay of enforcement in June 2026 and the Writ has now expired, and I accept neither of those is in Shergroup's control. But the earlier months were, and they were largely wasted. If you use Shergroup, insist on a written reporting schedule up front and be prepared to do the chasing yourself.
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Gill Miles profile picture
Gill Miles
September 10, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We have had an excellent experience working with Shergroup Ltd and their Enforcement Team. They are professional, knowledgeable and extremely proactive, with excellent communication throughout every stage of the process. The team has handled challenging cases with persistence and professionalism, providing regular updates and clear guidance along the way. Their commitment to achieving positive results has been impressive, and they have proved to be a highly reliable partner for our debt collection and enforcement requirements. We would have no hesitation in recommending Shergroup Ltd to any business looking for an effective, professional and results-focused debt collection and enforcement service. A great team and a valued partner.