Security services are undoubtedly an important component in keeping us and our surroundings safe. Usually, a security guard works for a security company that gets hired by clients to safeguard their assets like property, equipment, people, or money against fire, theft, vandalism, terrorism, and illegal activity. Security guards can be armed, unarmed, using specialized equipment and skills to do their jobs. While patrolling security guards can use various types of digital equipment for safeguarding like CCTV, Motion Sensors, Alarms, etc. The level of security services is defined by the prerequisites assigned by the client to the agency.
What are the main duties of Security Guards?
Providing Customer Service and Assistance.
In addition to their primary duties of monitoring and protecting premises, security guards are often responsible for providing customer service and assistance to visitors and employees. This can include answering questions, providing directions, and helping people find their way around the building. Security guards may also be responsible for checking identification and verifying credentials for access to certain areas. By being approachable and helpful, security guards can create a positive and safe environment for everyone on the premises.
Maintaining a Safe and Secure Environment.
One of the primary duties of a security guard is to maintain a safe and secure environment for the people and property within their assigned area. This involves monitoring the premises for any potential security threats, such as suspicious activity or unauthorized access. Security guards may also be responsible for conducting regular patrols to ensure that all areas are secure and free from any hazards or safety risks. In the event of an emergency, security guards must be prepared to respond quickly and effectively to minimize any potential harm or damage.
Monitoring and Controlling Access to Premises.
One of the main responsibilities of a security guard is to monitor and control access to the premises they are assigned to protect. This involves checking identification, verifying credentials, and ensuring that only authorized personnel are allowed entry. Security guards may also be responsible for screening visitors and inspecting bags or packages for any prohibited items. By controlling access to the premises, security guards can help prevent unauthorized entry and maintain a safe and secure environment for everyone inside.
Conducting Regular Security Checks and Inspections.
Another important duty of a security guard is to conduct regular security checks and inspections of the premises they are assigned to protect. This includes checking for any potential security breaches, such as unlocked doors or windows, and ensuring that all security equipment, such as cameras and alarms, are functioning properly. Security guards may also be responsible for conducting routine patrols of the premises to deter criminal activity and respond quickly to any emergencies that may arise. By conducting regular security checks and inspections, security guards can help prevent security breaches and ensure the safety of everyone on the premises.
Responding to Emergencies and Incidents.
One of the most important duties of a security guard is to respond quickly and effectively to emergencies and incidents that may occur on the premises they are assigned to protect. This includes everything from medical emergencies to criminal activity. Security guards must be trained to assess the situation, take appropriate action, and communicate effectively with law enforcement and emergency services if necessary. They may also be responsible for providing first aid or other emergency assistance until help arrives. By being prepared and trained to respond to emergencies, security guards can help keep people safe and prevent further harm.
Primary Responsibilities of a Security Guard
The foremost responsibility of a security officer is to prevent any kind of mishap or loss occurring on a site. If an incident occurs their role is to call law enforcement and observe the incident until the authorities arrive.
Security officers have 3 key responsibilities in their role which establishes their presence on any site at any time. These are |
1. Visibility & Vigilance
One simple rule a security officer has to abide by is just to be visible. It’s unlikely that an area that is physically guarded by an active security officer will be targeted for any illegal activity. Half the battle is won if the criminals are deterred by the presence of a vigilant security guard. For guards to be effective in their duties they need to be diligent in carrying out the site instructions which have already been agreed upon with the client
2. Reflexes and Responses
A guard with a strong presence of mind and sharp reflexes will pick up on anything unusual quickly and come back with the best response. Having said that a security guard needs to know when to call out for help to take control of a tense situation and involve the police for assistance.
3. Monitoring and Maintaining Order
Nobody can predict a forthcoming crisis; a security officer can ensure that things stay safe and uneventful on a day-to-day basis. They have to be on their toes keeping a tight check on the visitors, patrolling the area, reviewing the log entries, observe the area through CCTV, and reporting any unusual activities. In short making sure everything runs smoothly around them.
Summing Up | The Shergroup Formula
Shergroup offers professionally trained and experienced security guards when you need guarding for your site. We carry out the risk assessment for your site determining the security needs and preparing or updating your current security plan. Once this is done we will send out a formal proposal along with our quotation confirming the number of guards needed to maintain proper security at your property.
As per your instructions our operations team carefully selects the guards which are right for your site. Site-specific training is given before the deployment of guards on our App so that officers can store all their observations and patrol log details into a database.
This database is available for our clients to see with all the detailed information down to individual incidents and patrol stops. Information is emailed to our client daily at their preferred time. We also create Site Summaries of data from this data to show our 100% (or as near as we can achieve that) to the site instructions.
Call us for a confidential conversation about what you need to upgrade your security operation today. One of our Business Solutions Advisors will be discussing how we can help you upgrade your site.
