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Call The Bailiffs: Time To Pay Up | Episode 5 | Shergroup Enforcement

“Call the Bailiffs: Time to Pay Up” is Shergroup’s own High Court Enforcement TV show.

All the Writs featured in this TV series are in our Chief Shergroupie, Claire Sandbrook’s name and she manages and oversees the entire enforcement operation. Claire is Shergroup’s Authorised High Court Enforcement Officer who is going into her fifth decade as enforcement professional.

The “Call the Bailiffs: Time to Pay Up” TV show has been produced for Channel 5 TV by Middlechild Productions. Led by Award-Winning Producer, Andrew Eastel, the show has been developed using Shergroup’s expertise in High Court Enforcement.

In Episode 5 of Call the Bailiffs: Time to Pay Up you will watch our High Court Enforcement team working on new cases and challenges that come their way and how successfully they transform them into a positive outcome for their clients. If you missed last week’s episode, it can be found on Channel 5’s catch up programmes (My5), below is a synopsis of what happened on last week’s show in episode 5.

#1 £8,035 Owed to a student letting agent

In this case, you will see Agents Mark and Virgil trying to recover a debt valued at over £8,000. This is a large debt against two debtors a mother and son who owe the amount to a student letting agent. On the High Court Enforcement Agents‘ previous visits they were informed by the neighbours that the debtors own a BMW and Mercedes. Our agents here are trying to take control of the vehicles if the debt is not settled.

As soon as Agent Mark and Virgil reached the address they clamped the BMW but could not locate the second car.

Our High Court Enforcement Agents meet a lady at the door who told them that the mother and son were not home but were travelling to work with the husband/father. Virgil used his language skills to converse with the father in Romanian. The father said that his wife had sold the BMW and that it could not be taken, but he was unable to return to the residence with proof.

A Romanian woman arrives immediately after, even before our team has had a chance to secure a stronger clamp and claims ownership of the BMW. Despite being questioned, the lady has no proof of ownership or payment for the automobile (which is still parked just outside the debtor’s house), and she addresses the debtor mentioned on the High Court Writ of Control.

The debtor claims she sold the automobile and is unable to pay the obligation, but then offers £200 right away and another £500 later – but this is insufficient for a debt of this scale, as our enforcement team explains.

After allowing them some time Mark and Virgil return to check if the debtor has arranged for the full amount and if not, they will seize the car. There is still confusion that the car belongs to whom, if it doesn’t belong to the mother and son whose name is on the Writ the Agents can’t remove it.

The husband/father then calls our representatives and claims that he acquired the car from his wife and that it thus cannot be towed. The husband/father fails to offer credible evidence that he bought the automobile from his wife, who appears minutes later with proof of ownership – by the son (one of the debtors). Our agents promptly proceed to block the vehicle in and call the tow truck to take the automobile after the husband/father tells them he won’t let them remove it.

The tow company arrives and removes the vehicle, increasing the debt. The agents promise to return the next day because the car will no longer be sold at auction.

#2 £2,900 Flight compensation owed to a passenger since 2019 by a major airline

This is a case where an airline cancelled or delayed a flight and a customer has claimed compensation from the airline. The customer then approached Shergroup for help and agent KC and Alex were assigned this job to claim compensation. Alex and KC are heading to Heathrow airport and have a plan to stop the check-ins and hold the flight grounded till the amount is paid in full by the airline.

After explaining to the check-in staff that the Agents Alex and KC are there to remove the goods or to collect the payment in full as a High Court has been issued against the airline, the staff gets their manager on phone.

Alex explains the situation again. The manager doubted our team’s authority and refused to pay the debt on the phone but agreed to meet our team. She then called the police to check who we were and if we had the authority, we were advised we did.

Evidence of the debt, our teams’ credentials and a copy of the High Court Writ are provided to the manager under the supervision of the airport police, who then made full payment of the debt – approx. an hour after our team arrived. To the relief of the passengers, the check-in desk was reopened and the flight could continue.

#3 £6,246 owed to a financial services company

In this case, you will see Shergroup’s Enforcement Agents Alex and Sherry trying to track down a man who owes money to a financial services company. They paid their first visits 3 weeks ago to a possible address, the agents discovered that the residence belonged to the man whom they were looking for. But they couldn’t reach him, so they are now going back the third time to the residence to recover the debt.

After three home visits to an empty house (this time at 6 a.m. in the hopes of catching the debtor before they leave for work), they speak with the debtor’s brother-in-law, who agrees to get the debtor to call our agents but asks if our agents can wait in the car because they are concerned that the debtor’s neighbours will see our agents and think negatively of the debtor. Alex says that because this is their third visit, they will wait outside, and the team waits patiently for the debtor to appear.

The debtor contacts our team and requests more time, which our team must explain is not possible and reminds the debtor that he has already had adequate time to address the issue – as well as three earlier communications from us regarding the debt. Alex works with the debtor to give him some extra time (a few hours) to collect money. Our operatives leave the debtor’s house to await payment (much to the relief of the debtor’s brother-in-law, who is concerned about the neighbours).

The debtor’s brother-in-law paid half of the bill and set up a payment plan for the rest, so the day was a success, even if the debtor remained elusive.

#4 £5,927 owed by a car parts company

A debt of over £5,000 is owed by a car parts company and Agents Alex and KC have been dispatched to recover the money. The High Court Enforcement Team reached the business address of the debtor and explained the situation. The manager claims that the debtor company has gone bankrupt, but Alex is sceptical and explains how his investigations have led him to suspect that this is not the case and that he has proof to the contrary. Our team begins to study documents inside the building, while the manager moves to the parking lot and verbally assaults the video crew, yelling at them and making nasty gestures.

Our agents discover documents and invoices in the debtor’s name, and a man on the property claims the business was sold in 2019. KC continues her inquiry and discovers a considerable amount of paperwork relating to the debtor that is only two weeks old.

Despite mounting proof that the property’s employees are dealing in the debtor’s name, the manager insists this is not the case. The manager requests a meeting in the parking lot to address the debt and insists he is not liable and will contact his lawyer – until Alex says he can close the business. When Alex threatens closure, the management instantly provides half of the debt, but Alex needs to explain that this isn’t enough. A much calmer boss eventually paid the amount in full two hours after their arrival.

When a debtor pays a High Court Writ, the money is held for 14 days before being released to the claimant, according to High Court Enforcement Agent Alex. The debtor stated that he would appeal the payment within 14 days, but no appeal was filed, and the claimant was paid in full.


If you missed any episode from, Call The Bailiffs – Time To Pay Up, it can be found on Channel 5’s catch up programmes (My5), below is the link to Episode 5 |

If you have a non-paying debtor and you want to use Shergroup’s enforcement agents to recover your money then you need to contact us. Our processes are simple and quick, and our agents are smart and experienced and would recover your debt lawfully. If there’s anything you want to discuss before instructing us to feel free to call us.

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Last updated | 19 July 2023

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