Kick Off to 2025 | Solving Business Dilemmas | A Day in the Life of Shergroup’s Business Solutions Team

As we kick off 2025, Shergroup’s Business Solutions Team continues to demonstrate their expertise in providing tailored solutions for businesses across the UK. Let’s take a behind-the-scenes look at how our team is making a difference in our business community, backed by strong leadership and daily collaborative support.

Daily Strategy and Support

What makes Shergroup unique is our commitment to excellence through daily team meetings where our advisors review progress, share insights, and discuss complex cases. The team benefits from direct access to Claire Sandbrook, Group CEO and authorized High Court Enforcement Officer, ensuring that proposed solutions are optimally matched to client needs. This leadership support has been instrumental in managing our growing community and maintaining our high service standards.

Enforcement Excellence

Our expert advisors have been actively engaged with law firms and businesses requiring enforcement support. In one notable case, a property professional reached out regarding a possession order with leave granted, where our team was able to clearly outline our service offering and associated fees. Another client sought assistance with county court bailiff management, leading to a successful new instruction after our team explained our streamlined process.

Post-Eviction Security Solutions

An emerging area of focus has been our post-eviction security services. Our team has been engaging with clients about securing vacant properties after enforcement action, offering comprehensive site security solutions. This integrated approach ensures properties remain protected during the transition period, demonstrating our commitment to providing end-to-end property solutions.

Collections That Work

The month of January showed how we are helping members of our community – old and new – offer an adaptable approach to collections without charging a premium to take a debt on to our platform for collection. 

A standout interaction involved an existing enforcement client who discovered our collections service could help with smaller CCJ values, demonstrating how our services can be scaled to meet varying needs.

When it comes to collecting in our own outstanding invoices Shergroup Business Solution Advisors set a high bar as we reach out to our customers with courtesy and clarity to ensure we keep them on track with their payments to us.  Suffice to say we lead by example with our credit control process working with existing clients to agree time to pay, securing commitments for payment and setting clear and agreed timelines for resolution.

Building Strong Relationships

What sets Shergroup apart is our commitment to relationship building with the people who are our customers. Our team demonstrated this through |

• Professional follow-up protocols combining email, phone, and LinkedIn outreach
• Maintaining communication with existing clients who have previously benefited from our services
• Building relationships with law firms for future collaboration
• Engaging with local government bodies regarding upcoming opportunities

In our world, we never forget our customers are paying us for our services and we want to give them the best outcome possible.

Public Sector Engagement

An exciting development came through our ongoing discussions with a major city council regarding an upcoming tender. This engagement showcases Shergroup’s capability to deliver services at scale while maintaining our commitment to excellence.

Looking Forward

The team’s proactive approach to client communication and problem-solving continues to yield results. Whether it’s helping landlords navigate complex possession cases, providing post-eviction security, or assisting businesses with debt recovery, our focus remains on delivering practical, effective solutions that work for our clients.

Our multi-channel approach to client engagement, combined with strong leadership support and daily collaborative meetings, ensures we maintain strong relationships while being easily accessible to those who need our services. As we continue through 2025, we’re excited to help more businesses overcome their challenges with our comprehensive range of solutions.

For more information about how Shergroup can assist your business with high court enforcement, including expert solutions featured in TV shows like Call the Bailiffs: Time to Pay Up and Can’t Pay? We’ll Take It Away!, get in touch today. Our HCEO team is ready to support you. Visit www.shergroup.com or contact our Business Solutions Team on 0203 588 4240.

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