Call Us TODAY on 020 3588 4240

My tenant ran off without a trace owing me thousands. How can I get the money back?

Worth Sharing?

Download Our Free E-book

Get Access to the Best Content on High Court Enforcement

Since 1995 we have been adding value to our function as High Court Enforcement professionals by helping our client community collect outstanding B2B debts.

As our regular readers may know, our CEO is a big fan of the Telegraph (for our US readers think New York Times), so the headline to this blog piece (which appeared in the Daily Telegraph) is a recurring theme which affects landlords of all shapes and sizes with rental property.

In fact as a Business Solutions group we would say a landlord and tenant problem of unpaid rent hits our desks nearly every day of the week.


The problem of unpaid rent for landlords falls into two camps which are

  • the tenants who stay in the property and don’t pay their rent

  • the tenants who do a β€œmoonlight flit” from their rental property, leaving the unpaid rent in their wake

For tenants who stay in their property without paying their rent there is no doubt the law has a clear process for a landlord to follow under the various Landlord and Tenant Acts. An eviction notice is the ultimate outcome for this type of situation but it still doesn’t mean the rent is going to be paid. So be prepared to go all the way to get a judgment for the outstanding rent and a possession order to evict a tenant. This can be costly but there are no shortcuts. Of course, if you oust your non-paying tenant, you can replace that tenant with a tenant who ticks more of the boxes in being a β€œgood tenant”. It may be cold-comfort, but you can also net off your unpaid rent against your security deposit. It is not an ideal situation but at least you have moved forward.

For tenants who leave a property owing rent, then you can take steps to recover the money from the tenant by issuing a county court claim against them for the value of the rent. Your plan should be to enter judgment against a non-paying tenant and then track them to their new property and enforce payment.


Of course this is not always ideal. We are really talking about rogue tenants who deliberately go out of their way to avoid paying their rent even though they can. We are not talking about tenants who are in severe financial difficulty.


What can Shergroup do to help?


Our action plan for recovering rent from rogue tenants is as follows:

  1. Use our Investigation Solution to find the person. Usually they leave a β€œfootprint” in their credit file – and this leads us to their current or last address which enables court proceedings to be issued and enforcement action to follow.

  2. If we are able to find someone using our trace report, then it means you can send a Letter Before Action (a necessary step in the legal process to collect a debt) – we can do this for you through our sister company, Shergroup Legal

  3. Once a claim has been issued, and there is no Defence or Counterclaim to hold up the process, you can enter judgment against your rogue tenant

  4. The impact of a CCJ on a person’s credit file is considerable, as it will stay on their credit file for 6 years unless it is paid within one month of the judgment being entered

  5. If the impact of a CCJ on your rogue tenant isn’t enough to encourage them to pay the outstanding rent, you can instruct Shergroup Enforcement to enforce the CCJ provided it is over Β£600 in value, which will include court costs and interest. Check out our Transfer of a CCJ Solution which costs Β£156 inclusive of court costs and VAT

  6. We will manage the transfer of the judgment to the High Court and under the authority of our own High Court Enforcement Officer, Mrs Claire Sandbrook, we will use High Court Enforcements Agents to knock on the door and enforce payment of the CCJ

  7. 7. And as a back up plan we can advise on all the other methods of enforcement available to you against your rogue tenant to achieve the best possible outcome

If you would like to use a decisive and friendly team to solve your dilemma then speak to one of our experienced Business Solutions Advisors TEAM on your next step. We have everything a landlord needs to recover unpaid rent from tenants who are WON’T PAYS, rather than CAN’T PAYS.

You Might Also Like

Content Writer​


The following disclaimer applies to Shergroup Limited and its platform, Please read this notice carefully before accessing or using any information provided on our platform.

  1. No Legal Advice | The information presented on, including but not limited to articles, blog posts, FAQs, and other resources, is provided for general informational purposes only. It is not intended to be, and should not be considered, legal advice. The information provided does not create a solicitor/client relationship between Shergroup Limited and the user.
  2. Not a Substitute for Legal Advice | The information on should not be relied upon as a substitute for obtaining legal advice from a qualified professional. The application of laws and regulations can vary based on specific circumstances, and legal advice tailored to your particular situation is crucial. Therefore, we may refer you to a member of our partner firm -Shergroup Legal – on legal matters or encourage you to take your own legal advice from your preferred advisor.
  3. No Guarantee of Accuracy | While we strive to provide accurate and up-to-date information, Shergroup Limited does not guarantee the accuracy, completeness, or reliability of any information on The legal landscape is constantly evolving, and laws may vary across jurisdictions. Therefore, any reliance you place on the information provided is at your own risk.
  4. No Liability | Shergroup Limited, including its officers, employees, agents, and affiliates, shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of or any information contained therein. This includes, but is not limited to, any errors or omissions in the content, or any actions taken or not taken based on the information provided.
  5. Third-Party Links | may contain links to third-party websites or resources. These links are provided solely for convenience and do not imply endorsement or responsibility for the content, accuracy, or legality of such websites or resources. Shergroup Limited shall not be liable for any damages or losses incurred as a result of accessing or using any third-party websites or resources.
  6. Changes to Disclaimer | Shergroup Limited reserves the right to modify or amend this disclaimer notice at any time without prior notice. Any changes will be effective immediately upon posting on It is your responsibility to review this notice periodically for updates.

By accessing or using, you acknowledge that you have read, understood, and agreed to this disclaimer notice. If you do not agree with any part of this notice, you should refrain from accessing or using

Last updated | 19 July 2023

Should you have any questions or concerns regarding this disclaimer notice, please contact us at [email protected]