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Credit Management & Collections

Credit Management & Collections

by Shergroup
Price:
£0.00
About this service:
Shergroup’s Credit Management & Collections services help you recover outstanding payments efficiently while maintaining positive customer relationships.

  • Credit Control systems to prevent payment issues before they occur
  • Debt recovery administration managing the collection process efficiently
  • Payment tracking providing clear visibility of your accounts receivable
  • Collections documentation ensuring all communications are properly recorded

Professional Outsourced Credit Management Services

With over two decades of experience in debt collection and credit control, Shergroup delivers affordable credit control services that help businesses of all sizes improve their financial position. Our teams in India and the Philippines work within ISO 9001 certified processes to ensure consistent quality and results.

Our professional debt recovery services employ a strategic approach that balances firmness with respect to preserve your business relationships. Our credit risk management outsourcing helps you identify potential payment issues early, while our outsourced collections agency support provides the resources to recover outstanding payments professionally and effectively.

With our outsourced billing and collections services, you can focus on growing your business while we handle the challenging task of ensuring your invoices are paid.

For more information about how our credit management services can improve your cash flow, contact us today at 020 3588 4240 or email [email protected].

Interested in exploring our other business support services? Check out our Legal Process Support, Financial Processing, and IT Support Services.

Product Details

Service Credit Management & Collections
Category Business Process Outsourcing
Price £0.00

How It Works | Credit Management & Collections

  • Initial Assessment – Our team evaluates your current accounts receivable situation and develops a customized recovery strategy.
  • Implementation of Credit Control Systems – We establish preventative measures to minimize payment issues before they occur.
  • Professional Collection Process – Our ISO 9001 certified teams in India and the Philippines manage the entire debt recovery workflow.
  • Documentation Management – All communications are properly recorded and maintained for complete transparency.
  • Regular Reporting – You receive consistent updates on collection progress and accounts receivable status.
  • Strategic Communication – We employ balanced approaches that maintain positive customer relationships while ensuring payment.
  • Scalable Solutions – Our services adapt to your business volume, handling fluctuating workloads without additional staffing costs.
  • Risk Identification – Our credit monitoring services identify potential payment issues early for proactive management.
  • Continuous Improvement – We refine collection strategies based on results and changing business needs.

Frequently Asked Questions (FAQs)

Q: How quickly can you start managing our collections?
A: After an initial consultation and assessment of your current receivables, we can typically implement our credit management systems within 1-2 weeks.

Q: What makes your credit control services different from other collection agencies?
A: Our approach balances professional persistence with relationship preservation. We operate under ISO 9001 certified processes and offer comprehensive services beyond just collections, including preventative credit control systems.

Q: How do you charge for your credit management services?
A: We offer flexible pricing models including percentage-based fees on successful collections, fixed monthly retainers, or customized hybrid approaches based on your business needs and volume.

Q: Can you handle international collections?
A: Yes, with teams in multiple countries and experience in international debt recovery, we can manage collections across various jurisdictions while respecting local regulations.

Q: Will outsourcing collections damage our customer relationships?
A: Our professional approach emphasizes respectful communication while being effective. Many clients report improved customer relationships as our systematic approach creates clarity and consistency.

Q: What industries do you specialize in for credit management?
A: We have extensive experience across multiple sectors including manufacturing, professional services, wholesale distribution, and technology companies.

Q: How will we know if your collection efforts are working?
A: We provide regular reporting on key metrics including collection rates, aging reports, and cash flow improvements, giving you complete visibility into our progress.

Q: Can we integrate your services with our existing accounting software?
A: Yes, our systems are designed to integrate with most major accounting and ERP platforms to ensure seamless information flow.

Q: What happens with particularly difficult collection cases?
A: For challenging cases, we have escalation procedures that may include specialized negotiation approaches or, if necessary, preparation for legal action through our affiliated legal services.

Q: How do you ensure compliance with debt collection regulations?
A: Our teams receive regular training on debt collection regulations and best practices. All processes are documented and regularly audited as part of our ISO 9001 certification.

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Last updated | 19 July 2023

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