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While many people around the country were ordered to stay at home, many security professionals, who are classed as essential employees by the federal government, continued to report to work during the pandemic. The contract security professionals who accept leadership responsibilities sometimes with lifesaving implications at facilities around the country are the heart and soul of the physical security industry. In the face of civil unrest, bloodshed, terrorist attacks, and pandemics, security experts are the first line of defence.
Working as a security professional during a pandemic can be stressful as we all learn to navigate this new terrain. Social distancing methods, regular disinfection and sanitation, and foot traffic management are all recommended by the Occupational Safety and Health Administration (OSHA) and the Centers for Disease Control (CDC), although they can be difficult to implement.
The modern security professional is a highly skilled worker who has access to cutting-edge technologies, such as artificial intelligence. They’ve been educated to provide a wide range of safety and health screening services. Security experts also collaborate with their clients to build and execute screening solutions that are tailored to the environment, requirements, and current security operations. The ‘gold standard’ in our sector is cutting-edge technology that links artificial intelligence and human response to better protect individuals with accurate real-time data and safer social interaction.
The professional security sector is rapidly expanding, necessitating intensive training for security personnel both during and after the pandemic. Global security service revenues are expected to climb 3.6 percent per year to $263 billion in 2024, according to the Freedonia Group, an international business research firm. How do we maintain the burgeoning physical security workforce equipped and competent to meet the problems they confront on a daily basis in a variety of sectors and industries? How can we help onboarded talent grow by providing them with chances that will help them advance their careers and create a path to success?
Continuous training and development, as well as opportunities and a clear path to progression, are required of security professionals. The physical security services business has progressed significantly as a result of the awareness that training, and leadership are critical to successfully completing frequently complicated missions at various job locations. Security professionals are leaders who work closely with local law enforcement, fire chiefs, and emergency medical responders to ensure the safety and security of an institution or community. The creation of ‘ready now’ leaders who are prepared to occupy the next rung on the leadership ladder is required for the security sector to reach the next level of growth.
While the epidemic has resulted in substantial employment losses in several industries, the physical security industry has added tens of thousands of new employees. While certain geographic areas conduct in-person career days at their regional offices, socially-distant protocols such as ‘drive-through’ career days, where hiring managers meet with candidates as they drive up to the parking lot, and entirely virtual hiring events via Zoom are now available.
As we enrol thousands of new personnel, some of whom may not have considered working in security prior to the pandemic, it is critical that they understand that the security field offers many of opportunities for progression. The security services business as a whole has progressed significantly as a result of the awareness that training, and leadership are critical for successfully completing often complicated tasks at various job sites.
Each security professional’s function and responsibilities are vastly different. Security experts’ perspectives have been substantially broadened thanks to technological advancements. Web-based tutoring, access to real-time officer assessment systems, and officer access to coursework from numerous places have all revolutionised education outside of the traditional classroom. One-on-one mentorship programmes and small seminars are the greatest ways to encourage security professionals to gain real-world skills that will enable them to lead people and advance to senior management positions.
What do you consider to be a successful physical security programme? Consider using benchmarks from employee surveys and incident reports as measurements, such as fulfilling particular targets. Whatever the metric, you’ll need to figure out the correct people, processes, and technology to achieve success. One indicator of success for security service providers is training implementation, participation, and effectiveness. Is your education a driving force behind your success?
Training that speeds change and action always includes |
Core | Great training programmes lay out a clear picture of a position’s requirements and standards. Knowledge is provided and tested at this stage. The basis for future development is laid by core training.
Site-Specific | Security professionals can apply their knowledge in practical ways if they have a solid basis. Industry-specific development is included in site-specific training. Security personnel continue to transition from generalist to specialist status at this phase, increasing productivity and responsiveness.
Ongoing | Knowledge must grow in tandem with changing contexts and regulations. At every stage of a career, training serves the same objective. Security officers must continue to learn in order to remain responsive and watchful, and management support ensures that what they learn is put into practise.
Reinforcement | If training is always an event, it will never be a catalyst for success. When put to the test in an emergency, the “one and done” mindset will fall short. Reinforcement of training can be used as a performance indicator. More than any other part of training, reinforcement will create a learning culture that accelerates major change and action.
Accessible and Engaging Content | When the student is available, it is the greatest moment to learn. Information is available thanks to a combination of classroom and online training. Content and delivery that are interesting, inventive, and multi-faceted boost retention while maintaining the subject’s integrity.
The most effective learning and development culture is one in which students actively seek out learning opportunities, and supervisors encourage and support this learning while ensuring that they continue to grow in their leadership roles. Whether the courses are optional or mandatory, the ultimate effect is the same | security professionals who are more aware and prepared to establish and maintain safe and secure workplaces.
For security professionals, distance learning should be convenient and flexible. Online learning improves information technology abilities and encourages new ways of generating knowledge while also being faster and more efficient. Distance learning also promotes lifelong learning, which is especially beneficial for volunteer programmes. Many security personnel do not work traditional 9-to-5 shifts, so they might benefit from additional training that is flexible and available when their schedules allow.
HR directors that create a clear path for their internal staff to ‘upskill’ will see active engagement from employees, which will improve their lifestyles, career prospects, and interactions with coworkers and clients. So, how does a company go about ‘upskilling’ their existing security team? A successful ‘upskill’ corporate environment is defined by a combination of talent assessment, talent planning, continual talent development, and internal promotions.
That ‘upskill’ community includes a learning culture in which security professionals are constantly learning and have access to the resources they need to advance their leadership abilities. A persistent commitment to excellence is required for the successful implementation of a learning culture. Only until the expectation – and actuality – of continuous learning is completely realised will training and learning be fully achieved. The significance of new employee onboarding and training cannot be overstated. However, if the learning stops there, the chances of employee success and advancement are swiftly dwindling. Continuous learning, on the other hand, fosters an environment in which skills are developed and polished, best practises are quickly implemented, and satisfaction is achieved in the application of information, independent of tenure with an organisation or sector.
Leaders thrive when this is the standard and cornerstone of all security operations. The requirement for leadership is always there, whether an individual’s tasks are to control an entire organisation, conduct security patrols at a hospital, or provide proper payroll and invoices. Leaders take pride in their work, seek to exceed expectations, and help others. Those qualities are required in every phase of a security operation, and studying equips you with the knowledge and confidence you need to succeed.
Employees that start standing post at an entry-level job can work their way up within the firm with the help of the organisation if they engage in a learning culture. Leadership support, alignment with client objectives, and the use of the finest learning technologies are all required for the successful implementation of a learning culture. Creating and maintaining a learning culture, as well as recognising leadership at all levels, ensures that professional development opportunities are not just available, but actively sought out and utilised by all security professionals.
Despite the fact that the security industry provides a vast range of services, many consumers are ignorant of its significance to their business or personal needs. Keep in mind that when looking for different types of security guard service providers in your area, there may be a range of options to match your specific wants or goals!
Shergroup provides security guard services to clients in the United Kingdom and the United States. Because of Shergroup’s dedication to manned guarding expertise and service excellence, the best security personnel are selected to protect your property, assets, and interests, resulting in a premium solution. Our security guards are certified professionals who undergo a thorough training program before they take charge. If you hire Shergroup’s security guard services, you’d definitely not be disappointed. To discover more about our security guarding services, click the link below, and then contact our staff to discuss your needs.
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Last updated | 19 July 2023
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