Call Us TODAY on 020 3588 4240

The Clear Benefits of Outsourcing Your B2B Debt Collection

Every business big or small encounters situations where it has to deal with non-paying customers. You may have come across this situation in your own business. Your customer becomes a debtor who tries every possible way to escape the situation and delay paying your bill! This can cause you a blip in your own cashflow which can impact your business and its ability to pay its own bills.

There is no doubt in our view that smart business owners are outsourcing their B2B debt collection process to avoid the task of collecting B2B invoices that are beyond terms. This means they can deploy resources on more worthwhile business tasks. Collecting debt doesn’t create revenue, it’s a cost to your business.

Key benefits of outsourcing your B2B debt collection

So, here’s a list of the key benefits of outsourcing your B2B debt collection which will save you time, money and hassle!

Reason #1 | Saving the Cost of Late Payment

Recovering long overdue B2B debts can be a cumbersome process. It does in our view require dedicated and trained staff to do the work which is a direct cost out of your businesses bottom line. Your salary costs (usually your largest overhead) will be impacted by the gross salary plus tax, Ni and pension, along with provision for sickness and holiday resilience cover. It all adds up, doesn’t it?

Outsourcing the debt collection task to a professional debt recovery agent will incur minimum costs and will help you take advantage of only paying for debts that are collected, rather than being stuck with a monthly cost that is payable regardless of the cash collected.

Reason #2 | Increased Debt Recovery Results

Debt recovery calls for a wealth of skills and expertise in recovering debts in various circumstances. It’s a no-brainer that when a professional debt recovery agent is hired the rate of recovering your outstanding debt is much higher. This means you can recover debts faster and with fewer arrears at any given time. The right debt collection agency partner acts as an extension to your company and is well versed with the best practices for collecting outstanding invoices. This means getting your invoices paid faster and with a higher percentage of success.

Reason #3 | Maximize Your Revenue

Every minute spent attempting to collect invoices is a minute spent not generating future income.

Outsourcing your business’s debt collection can be a worry because obviously, no one wants to upset a customer. But the benefits of outsourced debt collection can outweigh the negatives. The decision to outsource enables you to concentrate on your company’s strategic goals, productivity and providing a better customer service experience. An expert debt recovery agency partner, such as Shergroup, will work tirelessly to take this challenge off your desk and ensure the debt owed to you is paid in full and with any interest, you are entitled to such as under The Late Payment of Commercial Debts (Interest) Act.

Reason #4 | Improves Cash Flow

Perhaps this is the best reason for choosing to outsource your delinquent accounts. It frees up your internal staff and improves your business’s ability to maintain a positive cash flow. This simplifies the collection constraints and enables you to do what you do the best, while a professional take care of the collection process for you.

Reason #5 | No Debt Recovery, No Fee Paid

Life becomes easy for you when you outsource debt collection services to an agency. A collection agency employs its in-house team for collections. Also, the collection staff are paid a set salary depending on how much debt is recovered by them. They use the latest debt collection tools to track down the debtors who have disappeared, or who are avoiding contact. Reputable debt collection agencies work on a commission basis, simply charging you for a successful collection.


The key to running a successful business is to maintain a healthy relationship with your clients even when they are reluctant to pay. Outsourcing your debt collection to an agency allows you to distant your business from playing the bad guy. You can limit your conversations with the clients to the goods and services you offer. An established debt collection agency will build a rapport with your clients promoting positive business relationships and better client retention.

No matter what the size of your business is, getting paid for your work promptly is fundamental to maintaining a healthy cash flow. Shergroup can add value to your business as an outsourced debt collection partner. We can help you keep your cash flowing.

So why not consider boosting your revenue, productivity, and staff morale by outsourcing your late-paying customers to us and getting the problem off your desk?

Send us a message at [email protected] to set up a meeting with our Business Solutions Advisors to discuss how to get started.

You Might Also Like


The following disclaimer applies to Shergroup Limited and its platform, Please read this notice carefully before accessing or using any information provided on our platform.

  1. No Legal Advice | The information presented on, including but not limited to articles, blog posts, FAQs, and other resources, is provided for general informational purposes only. It is not intended to be, and should not be considered, legal advice. The information provided does not create a solicitor/client relationship between Shergroup Limited and the user.
  2. Not a Substitute for Legal Advice | The information on should not be relied upon as a substitute for obtaining legal advice from a qualified professional. The application of laws and regulations can vary based on specific circumstances, and legal advice tailored to your particular situation is crucial. Therefore, we may refer you to a member of our partner firm -Shergroup Legal – on legal matters or encourage you to take your own legal advice from your preferred advisor.
  3. No Guarantee of Accuracy | While we strive to provide accurate and up-to-date information, Shergroup Limited does not guarantee the accuracy, completeness, or reliability of any information on The legal landscape is constantly evolving, and laws may vary across jurisdictions. Therefore, any reliance you place on the information provided is at your own risk.
  4. No Liability | Shergroup Limited, including its officers, employees, agents, and affiliates, shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of or any information contained therein. This includes, but is not limited to, any errors or omissions in the content, or any actions taken or not taken based on the information provided.
  5. Third-Party Links | may contain links to third-party websites or resources. These links are provided solely for convenience and do not imply endorsement or responsibility for the content, accuracy, or legality of such websites or resources. Shergroup Limited shall not be liable for any damages or losses incurred as a result of accessing or using any third-party websites or resources.
  6. Changes to Disclaimer | Shergroup Limited reserves the right to modify or amend this disclaimer notice at any time without prior notice. Any changes will be effective immediately upon posting on It is your responsibility to review this notice periodically for updates.

By accessing or using, you acknowledge that you have read, understood, and agreed to this disclaimer notice. If you do not agree with any part of this notice, you should refrain from accessing or using

Last updated | 19 July 2023

Should you have any questions or concerns regarding this disclaimer notice, please contact us at [email protected]