Call Us TODAY on 020 3588 4240
Facebook Twitter Youtube Linkedin Instagram Tiktok Pinterest
Subscribe on Shergroup TV
Send us your instructions

Instruct Us Now

Administrator

Administrator

PRODUCT INFO | Hello – I am a Virtual Shergroupie Admin Executive* Read an example of one of our resumes from candidates on our database (the name has been changed to maintain anonymity)!

Hello my name is Akansha

Here’s a Summary of My Work Experience

I have 2-3 years’ experience of working as an Admin Executive.
[expander_maker id=”1″ more=”Read more” less=”Read less”]

I am an expert in Handling

  • Data Entry
  • Handling enquiries and other queries from customers
  • Complaint Handling
  • Chat Support
  • Processing applications and files
  • Maintaining and updating records
  • Preparing monthly/weekly reports as per process requirements
  • Drafting emails and letters.
  • Written and Verbal English Communication.
  • Typing above 40 WPM
  • Working on MS Office software like MS Word, MS Excel Etc.

As an Administrative Executive, I can

  • Process any work items within the agreed service level.
  • Provide support in managing a caseload and to ensure that the debt status is up to date.
  • Provide professional and effective services to internal/and or external customers, to meet customer expectations, particularly in terms of Quality and Timeliness in line with Departmental standards, procedures, and guidelines.
  • Communicate courteously with internal and/or external customers by telephone, email, or face to face, building positive relationships, investigating, responding to, and progressing issues and queries to a successful conclusion at the earliest time.
  • Speak positively and enthusiastically about the company and its product and services to ensure that a professional brand image is provided at all the customers and colleagues.
  • Work with other departments and divisions within the organization to identify and process improvements and improve standards, efficiency, and profitability.
  • Ensure that a good level of understanding and knowledge of organization products and services, is maintained at all times and customer queries can be dealt with accurately and appropriately.
  • Work on any CRM Platform used by an organization.
  • Handle the escalations and resolve queries
  • Keep records of all individual processing statistics to be produced weekly/monthly for Management Information

[/expander_maker]

Share This Items :

Related Solutions

Data Entry Clerk
Data Entry Clerk
Explore More
Compliance Officer
Compliance Officer
Explore More
Marketing Executive​

Marketing Executive​

Explore More
Bookkeeper​

Bookkeeper​

Explore More

Related Blogs

DISCLAIMER NOTICE |

The following disclaimer applies to Shergroup Limited and its platform, shergroup.com. Please read this notice carefully before accessing or using any information provided on our platform.

  1. No Legal Advice | The information presented on shergroup.com, including but not limited to articles, blog posts, FAQs, and other resources, is provided for general informational purposes only. It is not intended to be, and should not be considered, legal advice. The information provided does not create a solicitor/client relationship between Shergroup Limited and the user.
  2. Not a Substitute for Legal Advice | The information on shergroup.com should not be relied upon as a substitute for obtaining legal advice from a qualified professional. The application of laws and regulations can vary based on specific circumstances, and legal advice tailored to your particular situation is crucial. Therefore, we may refer you to a member of our partner firm -Shergroup Legal – on legal matters or encourage you to take your own legal advice from your preferred advisor.
  3. No Guarantee of Accuracy | While we strive to provide accurate and up-to-date information, Shergroup Limited does not guarantee the accuracy, completeness, or reliability of any information on shergroup.com. The legal landscape is constantly evolving, and laws may vary across jurisdictions. Therefore, any reliance you place on the information provided is at your own risk.
  4. No Liability | Shergroup Limited, including its officers, employees, agents, and affiliates, shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of shergroup.com or any information contained therein. This includes, but is not limited to, any errors or omissions in the content, or any actions taken or not taken based on the information provided.
  5. Third-Party Links | Shergroup.com may contain links to third-party websites or resources. These links are provided solely for convenience and do not imply endorsement or responsibility for the content, accuracy, or legality of such websites or resources. Shergroup Limited shall not be liable for any damages or losses incurred as a result of accessing or using any third-party websites or resources.
  6. Changes to Disclaimer | Shergroup Limited reserves the right to modify or amend this disclaimer notice at any time without prior notice. Any changes will be effective immediately upon posting on shergroup.com. It is your responsibility to review this notice periodically for updates.

By accessing or using shergroup.com, you acknowledge that you have read, understood, and agreed to this disclaimer notice. If you do not agree with any part of this notice, you should refrain from accessing or using shergroup.com.

Last updated | 19 July 2023

Should you have any questions or concerns regarding this disclaimer notice, please contact us at [email protected]