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7 Reasons to Hire a Debt Collection Agency in the UK

Running a business can be challenging, and one of the toughest parts is dealing with unpaid debts. When customers or clients fail to pay what they owe, it can cause serious cash flow problems and even threaten the survival of your business. Fortunately, there is a solution—hiring a debt collection agency can ease the burden and help recover the money that’s rightfully yours. If you’re unsure whether this is the right option for your business, read on to discover the top reasons to hire a debt collection agency in the UK and why it’s a smart move for businesses of all sizes.

1. Expert Knowledge of Debt Collection Regulations

Debt collection is not as simple as sending out reminders or demanding payments. In the UK, there are strict regulations governing how debt recovery can be pursued, and it’s crucial that you follow the law. Breaching debt collection laws can result in fines or even legal action against your business.

Hiring a professional debt collection agency ensures that the recovery process is conducted legally and effectively. Debt collection agencies are well-versed in UK laws and guidelines, including the Financial Conduct Authority (FCA) regulations that govern debt collection practices. This means you can rest assured that your agency will handle your case professionally and in compliance with the law.

2. Save Time and Resources

Chasing unpaid debts can be a time-consuming task, especially if you’re trying to juggle it alongside the day-to-day running of your business. You might find yourself spending hours on phone calls, emails, and paperwork—all to try to recover just a small percentage of the money owed.

A professional debt collection agency takes this task off your plate, allowing you to focus on running your business. With their expertise, agencies can streamline the recovery process and make it more efficient, leading to a higher chance of successfully collecting the debt. By hiring a UK debt recovery agency, you’ll save time, resources, and stress, while still ensuring that your debts are recovered.

3. Increased Chance of Debt Recovery

When a debt collection agency gets involved, debtors take the situation more seriously. The fact that a professional agency is handling the case adds weight to the claim, and many people respond more promptly to debt recovery firms than they would to individual businesses.

Debt collection agencies have specialised techniques for encouraging payments, including sending official letters, making phone calls, and negotiating payment plans. These firms know how to communicate with debtors effectively, ensuring that every effort is made to recover the money. If your debtor is refusing to pay, a debt recovery agency can also escalate the case to legal action, ensuring that no stone is left unturned in pursuing the payment.

4. High Court Enforcement

Sometimes, recovering a debt requires taking the case to court. If your debtor continues to ignore demands for payment, you may need to escalate the issue by obtaining a County Court Judgment (CCJ). Once a CCJ is in place, it can be enforced using a High Court Enforcement Officer (HCEO).

A debt collection agency will help you navigate this process, assisting with the legal aspects and working closely with HCEOs to enforce the judgment. High Court Enforcement is one of the most effective ways to recover debts over £600 in the UK, as these officers have the authority to seize assets to cover the amount owed.

Agencies such as Shergroup work with experienced HCEOs to carry out debt recovery orders and ensure your business gets what it’s owed. Shergroup, under the leadership of Claire Sandbrook, has a rich history in High Court enforcement, as seen in TV programmes like Can’t Pay? We’ll Take It Away! and “Call the Bailiffs | Time to Pay Up.” Claire’s expertise and years of experience shape the company’s approach to recovering debts efficiently and professionally.

5. Cost-Effective Solutions

Some businesses worry that hiring a debt collection agency will be too expensive, but it is often more cost-effective than trying to recover the debt on your own. Debt collection agencies typically work on a no-win, no-fee basis, which means you only pay if they successfully recover the debt.

Even if there are fees involved, the cost is outweighed by the amount you recover. In addition, the time, and resources you save by hiring an agency make it a financially sound decision for businesses that are struggling to recover unpaid invoices. Agencies also can recover debts that you might have written off as uncollectable, adding value to your business eventually.

6. Preserve Client Relationships

Debt collection does not always have to be confrontational. A good debt collection agency understands the importance of maintaining relationships with your clients and will manage the situation diplomatically. Professional debt recovery agents are skilled in negotiating with debtors to come to a mutually agreeable resolution, which can often mean settling debts without damaging long-standing business relationships.

By using a third-party agency, you remove the emotional and personal aspects from the debt recovery process. This helps preserve goodwill between your business and your clients, allowing you to maintain those valuable relationships for future business.

7. Flexibility in Approach

Debt collection agencies offer a range of services, from sending letters and making phone calls to enforcing CCJs and handling legal proceedings. This flexibility allows businesses to tailor the debt recovery process to suit their needs.

Whether you are dealing with a minor unpaid invoice or a significant debt, a debt recovery agency can scale its services accordingly. You can choose a light-touch approach to begin with and escalate if needed. This ensures that the process is both efficient and proportionate to the debt you are trying to recover.

Why Choose Shergroup for Debt Recovery?

Shergroup is one of the UK’s leading names in debt recovery and High Court enforcement. Under the expert guidance of Claire Sandbrook, who appeared in the TV shows Can’t Pay? We’ll Take It Away! and Call the Bailiffs | Time to Pay Up,” Shergroup has become synonymous with professionalism and efficiency in debt recovery. Claire’s years of experience have shaped the company’s approach, ensuring that every debt recovery case is handled with care and expertise.

When you choose Shergroup, you’re collaborating with a team that knows how to get results. From managing County Court Judgments (CCJs) to enforcing debt recovery through High Court Enforcement Officers (HCEOs), Shergroup can assist with every stage of the debt recovery process. Whether you’re a small business or a large corporation, Shergroup has the skills and resources to help you recover your unpaid debts.

If you’re struggling to recover outstanding debts and need professional help, contact Shergroup today. Our experienced team can assist with everything from sending initial demands to enforcing court judgments. Let us help you get your money back and restore your business’s financial health. Visit us at www.shergroup.com to find out more about our debt recovery and enforcement services.

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Last updated | 19 July 2023

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